Mon Remit Data RIGHTS and Account Closure Requests

Delete your personal data stored with us

Use the form below to ask us to delete your personal data if there's no good reason for us to continue using it.

As a regulated financial services provider, we must keep certain customer personal data even when you ask us to delete it. We will delete any personal data that we have no good reason to continue using, or the law requires us to keep.

For more information, see our Privacy Notice.

Ask us for a copy of your personal data

Use the form below to ask us for a copy of the data we hold about you.

We can’t give you any personal data about other people, linked to an ongoing criminal or fraud investigation, or linked to settlement negotiations with you. We also won't provide you with any communication we've had with our legal advisers.

Ask us to correct your personal data

Use the form below to correct your personal data if it is incomplete or inaccurate.

Before we update your file, we may need to check the accuracy of the new personal data you have provided.

Ask us not to process your personal data

Use the form to tell us to stop using your personal data, including profiling you, for marketing.

You can also object to using your personal data for ‘legitimate interest’. However, if there is an overriding reason why we need to use your personal data, then we will not accept your request. If you object to us using personal data which we need to provide our services, we may need to close your account as we won’t be able to provide the services.

Close your account with us

Use the form below to ask us to delete your account. Before submitting the form, check there are no pending transactions, and download any statements you may need for future reference.

If you close your account, we will delete all personal data we are not required to keep for may not be able to delete all personal data attributable to you due to our regulatory responsibilities.

Account and data management form

This form is for exercising your rights related to data privacy, and/or requesting closure of your account.

To process your request, we must obtain information from you to verify your identity. For multiple requests, please complete a new form for each request.